BrightPath BI is the data visibility surface at YourPolicy — live, drill-downable dashboards built directly on top of our analytics warehouse. The first report covers Zoom Phone activity; more reports are queued under the same umbrella, all gated behind Microsoft Entra SSO.
The first data visibility surface under bi.your-policy.ai. KPI strip plus an Agency → Agent grid covering Outbound, Inbound, Answered, Missed, and % Missed. Pick a 7 or 30-day preset, a custom range, then click any number to drop into a modal listing the underlying calls — time, party, result, duration, recording link.
Today's call-history grain answers "who handled the call" but can't distinguish a true miss from a queue ring picked up by a teammate, a busy decline, or an abandoned-in-queue. Report #2 widens data visibility by adding per-leg call-detail records — one row per ring per member — so the dashboard can split queue traffic cleanly.
/zoom is template, not endpoint. Every operational system we run on — AMS, CRM, ticketing, telephony — is a candidate for the same treatment: a read-only view of the analytics warehouse, rendered as a drill-downable dashboard at its own /path under bi.your-policy.ai. Data visibility, one report at a time.
BrightPath BI is the data visibility surface at YourPolicy — staff-only, behind Entra SSO. Built around a read-only view of the analytics warehouse, with new reports landing under bi.your-policy.ai as the data does.