Scout is a Slack bot that answers carrier-placement questions in plain English. An agent types @Scout homeowners Houston TX and gets a ranked list of the carriers we already write in that line and area — strategic partners first, sourced straight from our book of business in the data lake.
Type it however you'd say it. Scout extracts the line of business, city, and state from casual phrasing — @Scout workers comp near Billings Montana works as well as @Scout homeowners Houston TX. Works as a mention in any channel or as a direct DM.
Every recommendation is grounded in our own book of business — queried live from the Ennabl data lake, filtered by the requested line and a 50-mile radius. Ranks strategic partners first (up to four), plus one non-strategic option so the agent sees the whole picture.
Agents see a clean placement-focused list. Leadership see the same ranking with extra context — policy counts, admitted vs E&S status, and tier — because the questions they ask of the same data are different. Every query is logged for audit and future tuning.
A staff-only bot in the YP Slack workspace. Every placement question stays inside the tools we already work in — no new dashboard to open, no separate portal to log into.